The Top Questions to Ask Your Automotive Garage

With over 26 million vehicles and upwards of 39,000 distinctive mechanics spread throughout the UK, there is no shortage of competition in the auto repair sector, which is why people are constantly switching mechanics and looking for better service providers.

But if you’d like to establish a long-term relationship with the best tyre supplier in Bradford-on-Avon, for instance, it’s in your best interests to exercise some caution during the selection process instead of simply dropping your car off at the nearest auto garage.

To help you stay focused, we have outlined the most important questions to ask during the research process.

How Many Years Have You Been in Business?

This one is pretty straightforward. The most reputable car servicing companies have been in business for at least 30 years so be sure to ask this question right from the onset. It will help you avoid novice pop-up firms that have barely garnered any type of reputation.

Are You Accredited by the Vehicle and Operator Services Agency?

Regardless of whether you’re looking for replacement tyres or an air conditioning service, you have to ensure that your mechanic of choice is listed as an Authorised Testing Facility by VOSA. This will allow you to confirm that your automotive specialist is not only competent and proficient but also trained according to municipal standards.

Can You Tell Me About Your Inclusions and Guarantees?

Depending on your needs and preferences, you’ll want to ask a series of questions based on the nuanced amenities that you happen to be most interested in:

  • Do you offer courtesy cars to help me stay mobile?
  • After completing diagnostic tests, do you ask for permission before facilitating repairs?
  • Can you provide reminders for MOT servicing?
  • Are you able to provide quotes as opposed to estimates? (No hidden charges)
  • Can you take care of my specific issues on an in-house basis? (Engine oil, lubricants, brakes, MOT testing, suspension, steering, AC units, and the like)

With this handy guide by your side, you’ll be able to pick a trustworthy local mechanic and rest easy knowing that your vehicle is in the best of hands. Save this article and reference it during your research efforts.

Leave a Reply